Mondrian South Beach Policies

Resort and Facility Fees

$34 USD (plus tax) Mandatory Resort Fee per night, per room, includes:

•Wireless Internet for multiple devices
•Complimentary welcome drink
•Poolside amenities (ping pong, floats)
•In room coffee/tea maker
•Fitness Center
•Menin Hospitality Nightlife Venues
•Weekly Yoga
•Onsite concierge
•Menin Hospitality perks program with up to $100 in savings
•PressReader: Online daily newspaper

Cancellations

Cancellations must be made before 4:00 pm three days prior to arrival to avoid a charge of one night’s room and tax fees. A one night deposit fee will be taken at time of booking, if reservation is cancelled and cancellation policy is met, the one night deposit will be refunded. 

Check-in/Check-out

Check-In time is 3pm. Check-Out time is 12pm. Early Check-In is by request only and not guaranteed. A valid credit card must be presented at Check-In at all hotels. Late Check-Out must be coordinated with the hotel if it is available. Guests must be at least 21 years old to check into a hotel, with the following exceptions. In London, at Sanderson, and St Martins Lane guests must be 18 with valid I.D. to check in. In the state of California, at Mondrian Los Angeles, minors are permitted to check-in with a written or electronic form from a parent, guardian or responsible adult assuming liability for charges, obligations, injuries and/or damages relating to the minor’s stay. In the state of Florida, the minimum age is waived for individuals with a valid I.D. who are currently on active duty as a member of the US Armed Forces, National Guard, Reserve Forces or Coast Guard.  

Parking

Valet parking is available 24 hours a day at our main entrance on 11th St. and West Avenue. $41 per night. Vehicles may be taken in and out. Please allow 10 minutes for vehicle retrieval.

Pets

Mondrian South Beach is pet-friendly. The animal must weigh 20 pounds or less, a contract/waiver must be signed upon arrival and a $100/UK£100 non-refundable deposit is required. No pets are allowed in restaurants or bars, by the pool or beach, and may not be left unattended in the guest rooms.

Luggage Storage

Luggage storage is available to guests of the hotel through the Front Desk and Bellman at no charge. Luggage can be held at the hotel during your stay for up to 24 hours. The hotel is not responsible for luggage stored after 24 hours.

Prepaid Bookings & Gift Certificates

Gift Certificates are available through the hotels individually. Prepaid bookings require a Credit Card Authorization Form to be completed and faxed to the hotel. This form is available by calling the hotel directly. Such submissions are subject to Private Policy.

Shipping

Package Handling Charges apply to all incoming and outgoing Letters and Packages.
0-15 lb letter $5.00
16-30 lbs $10.00
31-50 lbs $15.00
51-80 lbs $25.00
81-100 lbs $45.00
101-150 lbs $55.00

Over 150 lbs, round weight up the nearest 100 lbs and calculate at $55.00 per 100 lbs. Example 151=200 lbs and the handling charge is $110.00. Pallet delivery is subject to a $75.00 pallet service fee. FedEx, UPS, USPS deadline for all outgoing shipments is 2PM Monday through Friday, 11AM Saturday.

*Due to limited storage space, shipments may NOT arrive any earlier than three (3) days prior to arrival.

**Stored packages must be picked up within 48 hours are subject to a $15.00 a day storage fee.

Please note: All pricing is subject to change.

Package delivery and drop off hours: Monday through Saturday (8AM to 8PM).

 

Smoking

Smoking is not permitted in any guest room. Smoking is permitted in the front of the building and at all outside public areas in the hotel. Smoking is not permitted on balconies or terraces. There is a $300 fine for violation of the smoking policy.

Tax Exempt Guests

All Tax Exempt Guests must bring an Individual Tax Exempt form from their organization and present it upon checking in.