Mondrian Los Angeles Policies

Resort and Facility Fees

$26 USD (plus tax) Mandatory Guest Amenities Fee per night, per room, includes:

•Standard WIFI – up to 3 devices per day
•Daily In-Room Coffee
•$10 SKYBAR drink credit per day, per room
•24-Hour Business Center Access
•24-Hour Fitness Center Access
•800 Local and Domestic Calls (does not include Canada and Hawaii)

 

Cancellations

Cancellations must be made before 6:00 PM 48 hours prior to arrival to avoid a charge of one night’s room and tax fees. An early departure fee of one (1) night room and tax will be charged if guests check out prior to their departure date. Policies can vary for specials, packages, and prepaid reservations. Please review the booking description of your reservation.

Check-in/Check-out

Check-In time is 3pm. Check-Out time is 12pm. Early Check-In is by request only and not guaranteed. A valid credit card is required at check-in. In addition to room and tax an additional $200 USD per night will be held on your credit card to guarantee any incidental charges Late Check-Out must be coordinated with the hotel if it is available. Guests must be at least 21 years old to check into the hotel, minors are permitted to check-in with a written or electronic form from a parent, guardian or responsible adult assuming liability for charges, obligations, injuries and/or damages relating to the minor’s stay.

Parking

Mondrian Los Angeles- Valet parking is available 24 hours a day at the main entrance of Mondrian on Sunset Blvd roughly 0.1 mile east of La Cienega Blvd. You will find the entrance to the drive located just before the historical Monument Doors. $49 per night. Vehicles may be taken in and out. Please allow 10 minutes for vehicle retrieval.

Pets

Mondrian Los Angeles:  A contract/waiver must be signed upon arrival and a $125 non-refundable deposit is required No pets are allowed in restaurants or bars, by the pool and may not be left unattended in the guest rooms.

Luggage Storage

Luggage storage is available to guests of the hotel through the Front Desk and Bellman at no charge. Luggage can be held at the hotel during your stay for up to 24 hours. The hotel is not responsible for luggage stored after 24 hours.

Deposits and Guarantees

 

A credit card is required at the time of booking to guarantee the room. Specials, packages, and prepaid reservations may require an actual deposit depending on the time of booking and will be stated during the booking process. Direct billing accounts must be requested and set up through the Property Accounting Office for approval. Please note: A valid credit card is required at check-in. In addition to room and tax an additional $200 USD per night will be held on your credit card to guarantee any incidental charges.

Prepaid Bookings & Gift Certificates

Gift Certificates are available through the hotels individually. Prepaid bookings require a Credit Card Authorization Form to be completed and faxed to the hotel. This form is available by calling the hotel directly. Such submissions are subject to Private Policy.

Shipping

Package Handling Charges apply to all incoming and outgoing Letters and Packages.
0-1 lb letter $4.00
2-15 lbs $7.00
16-30 lbs $10.00
31-50 lbs $14.00
51-80 lbs $28.00
81-100 lbs $42.00
101-150 lbs $56.00

Over 150 lbs, round weight up the nearest 100 lbs and calculate at $56.00 per 100 lbs.
Example 151=200 lbs and the handling charge is $112.00.
Pallet delivery is subject to a $75.00 pallet service fee. FedEx, UPS, USPS deadline for all outgoing shipments is 2PM Monday through Friday, 11AM Saturday.


*Due to limited storage space, shipments may NOT arrive any earlier than three (3) days prior to arrival.

**Stored packages must be picked up within 48 hours are subject to a $15.00 a day storage fee.

Please note: All pricing is subject to change.

Package delivery and drop off hours: Monday through Saturday (8AM to 8PM).

 

Smoking

Mondrian Los Angeles- Mondrian Los Angeles is a non-smoking property. Smoking is permitted in the front of the building, as per LA code, 15 feet away from any entrance. Smoking is permitted in designated areas outside. Smoking is permitted on balconies. There is a $500 fine for violation of the smoking policy.

Tax Exempt Guests

All Tax Exempt Guests must bring an Individual Tax Exempt form from their organization and present it upon checking in.